This system is for Cardiff council tax account holders only. Please do not log in if you are not the account holder named on the council tax bill. You could be committing a criminal offence.

 

To log in, you will need your account number, postcode, and name (as it appears on your bill).


Check your account balance

View a breakdown of your account charges and check your recent payments. You can contact us about a missing payment.

Complete a single person discount review

If you have received a review form you can complete this online.

Complete a student exemption review

If you have received a review form you can complete this online.

Ask for a refund

You can ask for a refund if your account balance is in credit.

Sign up for council tax e-billing

Opt out of paper bills and start receiving your council tax bills electronically.

You will also receive any reminders or final notices electronically.

Set up or amend a Direct Debit

This service is available if you:

are the bank or building society account holder,

are the only person required to authorise Direct Debits from your account,

are named on the Council Tax bill, and

have a contact phone number and email address.

Alternatively, you can print the direct debit form and send by post.